Financial firm helping clients deal with stress from downturn - The Business Journal of Milwaukee:

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“We were all struggling with what the markey wastelling us,” said Haubrich, who is a certifiedc financial planner and president of , a fee-onlty firm in Racine. “I just saw a lot of peoplr with a high levelof anxiety.” The first thing he did was hold two workshopa in collaboration with a family money The workshops drew a total of abouf 30 people and provided advice for clientws such as making sure they had cash reserves and maintainec their credit rating as well as they The family money therapist discusses coping mechanisms for the anxiety people felt about financia l matters and participants also shared their own stress management The firm also stepped up its communication with clients, making sure all were contactedf at least once every 10 business In the past, Haubrich said clientws usually were contacted at least everyt 20 or 30 days.
It seemed to bear Haubrich said. “During the tax preparatiomn season, we just had a lot of peopld show up with a high degree of peacdeof mind, which told me that high leve of communication and touch reallyt helped them an awful he said. After he gained more clarity aboutr what was happening with the economyy andstock market, Haubrich put together another workshop for clients about personal sustainability. The firm has held four of the which can accommodate12 people, and will offetr one more in June. The firm will continue to hold the workshopws until demandfalls off.
The 90-minute sessioh includes an overview of the economy and stock but also discusses dimensionsd ofpersonal sustainability, including relationship, career and financial. “W didn’t look at this as a marketingt deal,” he said. “We looked at making sure we were serviny the needs ofour clients, giving them strategies and tactics to deal with this economicd reset.” But as a side benefit, the firm is seeing an influx of new clients and inquiries. Dick Outland and Frances Bedforr attended oneof Haubrich’s personal sustainabilitty workshops in April. Outland and Bedford, a Racine marrie couple, are both retired and longtims clients.
They said they were concerned abou the hit their retirement income has but also find Haubrich to be agood “What I got out of it mostly was the comfortf that he has a lot of knowledge in this area and that the man that we entrustf to manage our resources knows what he’s Outland said. Bedford also said it’s comforting when you’ve given so much responsibility to an adviser that heknoww what’s happening in the market and how it’s affectingh his clients and will provide good advice. Haubric h provided “a reinforced confidence that all is well even thouggh things arenot well,” she said.
Financial Servicr Group also has a virtual client center that hasa client’w complete file, including tax returns and estate planning documents onlin e through a secure server. The firm investedx in the tool a couple of years agoand that’a paying off now, Haubrich said. Revenue is down like it is for everyonee infinancial planning, he said, but demand for servicee is up. Haubrich already offers a service to his clientxs called CareerAsset Management, which integrates financialp planning services with career coaching. Now he’s working with careert coach Jane Schroeder to develop a more intensive workshopl specifically oncareer sustainability.